Hi guys,

I am going to be going back to school to obtain a different degree in fashion. I've been working for a number of years in the administration department at an office. I am thinking of getting a job in retail and would like to know if my resume is up to par. I have obviously updated my resume, but need some advice to see if this resume is lacking anything. Please any constructive criticism is greatly appreaciated! Here is my resume below:

OBJECTIVE
To secure a position in a progressive company where I can utilize my creative and comprehensive skills, to include challenging responsibilities with an opportunity for advancement.

EXPERIENCE
Insurance Company Jan 2006-Sept 2009
Business Administration MSR
 Served as a liason with other departments and operating units in the resolution of day-to-day administrative and operational issues.
 Handled and processed all member inquiries received through Mail, Email and telephone
 Documented all members correspondence to ensure the information requests are resolved properly and maintained accuracy of information delivered
 Updated and maintained members databases
 Quickly and effectively provided support to current and future members
 Managed accounts payable and receivable
 Prepared board reconciliations
 Assisted in the development of new policies and procedures
 Assisted in the training of new member service reprepresentatives
 Sorted, Reviewed, screened and distributed incoming mail and faxes
 Attended training sessions and meetings

Accounting Firm LLP May 2003-Jan 2006
Administrative Assistant
 Worked effectively with all levels of management
 Received telephone calls and scheduled appointments with Partners
 Composed and updated billing invoices and client correspondence letters
 Dealt with clients on an ongoing basis
 Scheduled professional staff for Partners
 Assembled Corporate Tax Returns and Financial statements
 Performed duties in a deadline oriented environment
 Coded invoices & matching packing slips accordingly
 Prepared and deposited cash receipts, including entry into billing system
 Petty Cash duties
 Sorted, reviewed, screened and distributed incoming mail and faxes

Clothing Store Aug 2001-Apr 2003
Customer Service Associate
 Exceeded sales objectives set by management
 Assisted customers with merchandise on the sales floor
 Responsible for ringing in customers purchases
 Received and effectively processed out shipment of merchandise
 Organized merchandise and stock inventories
Clothing Store June 1999-July 2001
Cashier/Sales
 Assisted customers with merchandise on the sales floor
 Ensured 100% customer satisfaction by answering phone queries
 Helped to meet the sales goal and objective
 Responsible for Handling cash and petty cash
 Responsible for ringing in customer’s purchases and completing sales transactions
 Responsible for counting money in cash drawers to make sure the the tills were balanced
 Completed payroll/productivity
 Sending out transfers
 Ensured the restock on the sales floor and defective merchandise is properly labeled
 Responsible for maintaining cash area clean and orderly

EDUCATION
George Brown College 2009
Currently enrolled in Fashion Management program
Humber College 2003
Ontario Advanced College Diploma in Business Administration

SUMMARY OF QUALIFICATIONS
 Excellent written and verbal communication skills
 Ability to learn quickly and work efficiently in a fast pace environment
 Strong work ethics, punctual and reliable
 Profound ability to provide customer service efficiently
 Strong organization and analytical skills
 Capable of working independently and as a member of a team
 Possess solid computer skills: PC and Mac
 Typing: 70 wpm