Name
Address
Home: (555) 555-1234 Cell: (555) 555-1234
email@gmail.com

Objective
Seeking a full time entry-level position in Information Technology.

Education
Franciscan University of Steubenville 2005-2008
1235 University Boulevard, Steubenville, Ohio 43952
Bachelor of Science in Computer Science and Math minor

Work Experience
Academic Computing Technician
1/2008 – 12/2008 Franciscan University, Steubenville, Ohio
Troubleshoot hardware and software problems.
Install and customize operating systems and software.
Provide technical support via phone and in person for Windows and Mac machines.
Providing technical assistance to users for Microsoft Office daily.
Duties included supporting users with issues such as hardware and software installation, configuration, creating new images for laptops and desktop computers.
Repair, troubleshooting of network issues, cabling, service and maintenance of laser printers.
Assistant Supervisor
8/2007 – 5/2008 Franciscan University, Steubenville, Ohio
Coordinate schedules, conduct training and supervise lab assistants in university computer labs.
Intern
6/2007 - 12/2007 FedEx ground, Moon Township, PA
Wrote ten programs in RPG utilizing SQL to display and email the data in spreadsheets.
Used IBM AS400 for queries and programming.
Help desk support for Automated Pick-ups system.
Lifeguard, WSI
5/2002 - 6/2007 Hampton Township, Allison Park, Pennsylvania
Enforced pool rules to ensure patron safety. Taught swimming lessons to both children and adults in a public and private setting.
Lab Assistant
8/2006 - 5/2007 Franciscan University, Steubenville, Ohio
Assisting students in the University computer labs with computer and printer troubleshooting.
Video Conference Technician
2/2006 - 5/2007 Franciscan University, Steubenville, Ohio
Trained to use the Polycom teleconferencing system for communication with campus in Austria. Uploaded all of the recorded classes onto server.
Trouble shot network problems.

Skills
COBOL Programming Language
FORTRAN Programming Language
RPG Programming Language
Networking
SQL
AS/400

Activities
Vice President of Computer Science Club
Treasurer of Sorority

References
Provided upon request